F.A.Q. (Frequently Asked Question) will help you to solve your most common problems
using Squakenet service. Have a look to see if your problem have already been solved. If not,
contact us, and we try to help you as quick as we can.
You need to click one of the shops proposed in the list and follow the instruction on the partner site. Generally you will
be asked the payment details. After those are verified you will receive the access to the download or the code to redeem in the
game distribution platform.
You have to contact the digital distribution support and provide all the detail of the issue.
You have to contact the retailer support and provide all the detail of the issue such as the purchase order number.
A direct download is a digital download you will be able to do as soon as you purchase a game.
A box sale is an "offline" classic sale. You will receive a CD, DVD or any other format phisically at the shipping address
you will provide during the purchase.
The direct download use to have a supported version, so, if it's not working you should check the distributuion platform support
and provide all the information. If however you have purchased a box sale, you won't be able to get any support (unless specified in
the sale conditions). In such case you can check one of the following guides:
No. Squakenet can only link games made available on partners sites.